Refund Policy

At Hotel Mayurpuri, we aim to provide a fair and transparent refund policy for our guests. Please read the following terms carefully before making a reservation.

1. Booking Cancellation

Guests may cancel their booking as per the cancellation terms shared at the time of reservation. Refund eligibility depends on the time of cancellation and the selected booking plan.

2. Refund Eligibility

Refunds are applicable only for eligible cancellations made within the permitted time frame. Bookings canceled after the allowed period or in case of no-show will not be eligible for any refund.

3. Processing Time

If a refund is approved, the amount will be processed within 5 to 10 working days through the original payment method used during booking. Processing time may vary depending on the bank or payment gateway.

4. Non-Refundable Bookings

Certain promotional or discounted bookings may be marked as non-refundable. In such cases, no refund will be issued for cancellation or early check-out.

5. Early Check-out

No refund will be provided for unused room nights due to early check-out after check-in.

6. Payment Gateway Charges

Any transaction or payment gateway charges, if applicable, will be deducted from the refund amount.

7. Service Disruption

In case of service disruption caused by unforeseen circumstances, Hotel Mayurpuri will review the situation and may provide a partial or full refund at its discretion.

8. Policy Updates

Hotel Mayurpuri reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately once posted on this page.

9. Contact Us

If you have any questions regarding this Refund Policy, please contact us through our official communication channels.